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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jesse Mass

February 28, 2023

1  out of  5 rating by Jesse Mass
"On February 21 I purchased a new (used) vehicle. I drive for Uber and I wanted to make sure that I was covered in case of an incident where I would have to pay a deductible. Uber's insurance policy has a $2500 deductible and their agent told me that they often work with other insurance providers which reduce the deductible to the one the driver uses for personal insurance. In my case my deductible would have been $500 and my insurance would cover the other $2000. I talked with Connie at length who put me in on hold to confirm a couple times. She assured me that I would be covered in that manner. I repeated and gave examples and each time she said yes. One month later I was carjacked at gunpoint and my car was totaled in a high speed chase. When I filed my claim, I was told that not only was there no endorsement on my policy but that State Farm would not offer such an endorsement. Had I known this I would have gone with a different provider because this was very important to me. One adjustment person said Connie denied speaking to me about it. A second adjustment person said when they spoke to Connie and Kevin Connie had a vague memory of our conversation. I have left several messages and been by the office one time and spoken in length to a different Kevin (not Pierce). he told me on each occasion that he would pass my message on. I was not only the victim of a violent crime. I am being ignored by the people who have a duty to help protect me and my assets as best as possible."

James Young

February 27, 2023

5  out of  5 rating by James Young
"Have had Kevin Pierce as an insurance agency for years. They are a 5 star agency on every level that should mean something to anyone looking for insurance. This is a non paid review by the way. I’m that happy with the service I get from this State Farm agency."

Lola Unterreiner

February 24, 2023

5  out of  5 rating by Lola Unterreiner
"Kevin is always so pleasant, helpful and professional. Great agent!!"

Kathleen Cockrell

February 23, 2023

5  out of  5 rating by Kathleen Cockrell
"I’ve not had the opportunity to meet Mr. Pierce, but I have had service through his office for several years now. Connie and Kevin Bourbon have always been wonderful, professional, and prompt with any service I might need. Highly recommended!"

Kimberly Johanson

February 21, 2023

5  out of  5 rating by Kimberly Johanson
"Kevin Pierce with State Farm Insurance has been very patient with me & my demanding life as I finally transitioned from one auto/home/umbrella policy to one with his St.Charles, MO State Farm office. He had been leaving texts, vm & brief calls with me for I’m sure 2 years! He found a very large discrepancy on my former policy that would have been devastating had I needed that coverage. He persevered & won my business! Thank you Kevin Pierce!"

Larry Thompson

February 9, 2023

5  out of  5 rating by Larry Thompson
"Connie has been very helpful with my questions and there has been many. Thank you Connie."

Bruce Porter

February 1, 2023

5  out of  5 rating by Bruce Porter
"Connie was very now knowledgeable. Easy to talk to."

Brittany Bommarito

January 24, 2023

5  out of  5 rating by Brittany Bommarito
"Easy to work with, provided the coverage needed at a much more reasonable price point"

Joycene Scott

January 23, 2023

5  out of  5 rating by Joycene Scott
"I love State Farm! I have them for home and auto. They have saved me hundreds!!!"

Cherie LeMay

January 4, 2023

5  out of  5 rating by Cherie LeMay
"Fantastic agent with prompt courteous customer service oriented team. Connie and Kevin are always at the ready to help you with all your insurance needs. Thank you for everything you do for your customers."

Kasady H

January 3, 2023

5  out of  5 rating by Kasady H
"I highly recommend StateFarm experience with them has been amazing. Rates and coverage are great! Staff are very friendly and quite helpful! Thank you State Farm"

Steve Cordogan

December 21, 2022

5  out of  5 rating by Steve Cordogan
"I needed an apartment insurance policy for my son who was moving out-of-state, and an acquaintance who is one of their current customers recommended them. Connie walked me through the process, providing advice and valuable information, answering all of my questions, and putting together a low-cost package that met all of my son's needs. One phone call and it was done."

Kathy Thompson

December 8, 2022

5  out of  5 rating by Kathy Thompson
"So friendly and so helpful"


December 2, 2022

5  out of  5 rating by Navneet
"Always there to help with my insurance needs."

Gary Goettl

December 1, 2022

5  out of  5 rating by Gary Goettl
"Needed a doc sent to leasing office. … done in 5min with just a call!!!! Excellent customer service. That’s why I have been with State Farm for 40 years!! ggg"

Gunes Ozcan

November 30, 2022

5  out of  5 rating by Gunes Ozcan
"I have been insured by them since 2020, and they are doing great job."

Kim Wallis

November 28, 2022

5  out of  5 rating by Kim Wallis
"Amazing people who are always willing to help. Friendly just love the People, I just have to call."

Jeri Griffin (Jeri)

November 28, 2022

5  out of  5 rating by Jeri Griffin (Jeri)
"He took his time with us to setup new auto policies and a joint renter policy for our upcoming move."

kevin brennan

October 17, 2022

5  out of  5 rating by kevin brennan
"Have been working with Kevin and Connie on the policy on our new home. They are always easy to get a hold of and always helpful, which is very refreshing!"

Kathy Cole

October 9, 2022

5  out of  5 rating by Kathy Cole
"Knowledgeable polite friendly. Patient My husband our children and myself have been with State Farm for more than 50 year's. Homeowners and vehicles."

Linda Miller-Barr

September 30, 2022

5  out of  5 rating by Linda Miller-Barr
"Terrific business with them; A+ Satisfaction! Connie professional, and a pleasure to do business with."

Ladon Johnson

September 29, 2022

5  out of  5 rating by Ladon Johnson
"They are kind and extremely helpful!"

Deara McBee

September 28, 2022

4  out of  5 rating by Deara McBee
"Kevin is always professional and very informative of their service. I highly recommend doing business with him."

Collin Bourbon

September 28, 2022

5  out of  5 rating by Collin Bourbon
"He was very helpful, listened contently to my needs and made sure they’re met."

Stacy Wojciechowski

September 26, 2022

5  out of  5 rating by Stacy Wojciechowski
"Kevin Bourbon has helped me a handful of times and he always gets me taken care of."