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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amy Mcg

September 12, 2023

5  out of  5 rating by Amy Mcg
"Always friendly and questions answered promptly. No holding on the phone or automated process."

James Henry

August 31, 2023

5  out of  5 rating by James Henry
"Very friendly as well as professional"

Chris White

August 30, 2023

5  out of  5 rating by Chris White
"Long story short, I moved to Missouri from Illinois and needed to find a new agent. Couldn’t be happier with the crew here. Kevin was beyond helpful and got our policies transferred over in no time."

Dezzy Muratori

August 30, 2023

5  out of  5 rating by Dezzy Muratori
"Kevin was great! He added me to my moms policy and got me the best deal for car insurance!"

Loretta Hanks

August 18, 2023

5  out of  5 rating by Loretta Hanks
"Professional, personal, quick to resolve our issues I would recommend this agency."


June 30, 2023

5  out of  5 rating by Ryan
"Kevin handles every interaction and phone call with the upmost professionalism. His thoughtfulness and thoroughness is second to none. If you want best in class service, rates, and communication contact Kevin today"

Jamie Henson

June 13, 2023

5  out of  5 rating by Jamie Henson
"Connie is amazing and always so helpful. Thank you guys for all of your hard work."

Tony Baker

June 8, 2023

5  out of  5 rating by Tony Baker
"Everyone at the Kevin Pierce Agency is great. In particular, Connie is fantastic to work with. She is very professional, but also very personable. She makes everything easy and I highly recommend working with her!"

D Jones

April 20, 2023

5  out of  5 rating by D Jones
"AWESOME!! Connie, was just awesome. She took the time to answer all my questions. She did not make me feel rushed, or if I was asking too many questions. She was just great! We laughed, we shared, and we enjoyed each other like people should. Thank you Connie for being great! May God continue to bless your business to grow exponentially! If you guys are looking for great customer service, this is the place to look."

Nancy Tracy

April 7, 2023

5  out of  5 rating by Nancy Tracy
"Connie Prewitt is very attentive and helpful. I have multiple policies with State Farm and have been a customer for over 30 years. I recently transferred my mother's homeowners policy over to State Farm providing more coverage at a lesser price. I've had my roof replaced two years ago. The claim went through smoothly. I have no complaints."

Ivan Cerniciuc

March 28, 2023

5  out of  5 rating by Ivan Cerniciuc
"Connie Prewett is the person that helped me with my home and auto insurance, she was professional and quick with all the questions I had, I'm very happy with my new insurance policies!"

Jesse “JD” Mass

February 28, 2023

1  out of  5 rating by Jesse “JD” Mass
"On February 21 I purchased a new (used) vehicle. I drive for Uber and I wanted to make sure that I was covered in case of an incident where I would have to pay a deductible. Uber's insurance policy has a $2500 deductible and their agent told me that they often work with other insurance providers which reduce the deductible to the one the driver uses for personal insurance. In my case my deductible would have been $500 and my insurance would cover the other $2000. I talked with Connie at length who put me in on hold to confirm a couple times. She assured me that I would be covered in that manner. I repeated and gave examples and each time she said yes. One month later I was carjacked at gunpoint and my car was totaled in a high speed chase. When I filed my claim, I was told that not only was there no endorsement on my policy but that State Farm would not offer such an endorsement. Had I known this I would have gone with a different provider because this was very important to me. One adjustment person said Connie denied speaking to me about it. A second adjustment person said when they spoke to Connie and Kevin Connie had a vague memory of our conversation. I have left several messages and been by the office one time and spoken in length to a different Kevin (not Pierce). he told me on each occasion that he would pass my message on. I was not only the victim of a violent crime. I am being ignored by the people who have a duty to help protect me and my assets as best as possible."

James Young

February 27, 2023

5  out of  5 rating by James Young
"Have had Kevin Pierce as an insurance agency for years. They are a 5 star agency on every level that should mean something to anyone looking for insurance. This is a non paid review by the way. I’m that happy with the service I get from this State Farm agency."

Lola Unterreiner

February 24, 2023

5  out of  5 rating by Lola Unterreiner
"Kevin is always so pleasant, helpful and professional. Great agent!!"

Kathleen Cockrell

February 23, 2023

5  out of  5 rating by Kathleen Cockrell
"I’ve not had the opportunity to meet Mr. Pierce, but I have had service through his office for several years now. Connie and Kevin Bourbon have always been wonderful, professional, and prompt with any service I might need. Highly recommended!"

Kimberly Johanson

February 21, 2023

5  out of  5 rating by Kimberly Johanson
"Kevin Pierce with State Farm Insurance has been very patient with me & my demanding life as I finally transitioned from one auto/home/umbrella policy to one with his St.Charles, MO State Farm office. He had been leaving texts, vm & brief calls with me for I’m sure 2 years! He found a very large discrepancy on my former policy that would have been devastating had I needed that coverage. He persevered & won my business! Thank you Kevin Pierce!"

Larry Thompson

February 9, 2023

5  out of  5 rating by Larry Thompson
"Connie has been very helpful with my questions and there has been many. Thank you Connie."

Bruce Porter

February 1, 2023

5  out of  5 rating by Bruce Porter
"Connie was very now knowledgeable. Easy to talk to."

Brittany Bommarito

January 24, 2023

5  out of  5 rating by Brittany Bommarito
"Easy to work with, provided the coverage needed at a much more reasonable price point"

Joycene Scott

January 23, 2023

5  out of  5 rating by Joycene Scott
"I love State Farm! I have them for home and auto. They have saved me hundreds!!!"

Cherie LeMay

January 4, 2023

5  out of  5 rating by Cherie LeMay
"Fantastic agent with prompt courteous customer service oriented team. Connie and Kevin are always at the ready to help you with all your insurance needs. Thank you for everything you do for your customers."

Kasady H

January 3, 2023

5  out of  5 rating by Kasady H
"I highly recommend StateFarm experience with them has been amazing. Rates and coverage are great! Staff are very friendly and quite helpful! Thank you State Farm"

Steve Cordogan

December 21, 2022

5  out of  5 rating by Steve Cordogan
"I needed an apartment insurance policy for my son who was moving out-of-state, and an acquaintance who is one of their current customers recommended them. Connie walked me through the process, providing advice and valuable information, answering all of my questions, and putting together a low-cost package that met all of my son's needs. One phone call and it was done."

Kathy Thompson

December 8, 2022

5  out of  5 rating by Kathy Thompson
"So friendly and so helpful"


December 2, 2022

5  out of  5 rating by Navneet
"Always there to help with my insurance needs."