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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Thompson

October 3, 2025

5  out of  5
rating by Brian Thompson
"I've been with State Farm and Kevin Pierce's office for 16 years, and I can't recommend them highly enough. The staff is consistently phenomenal. They not only help me find ways to save money, but they are also incredibly well-informed. The only question they couldn't answer for me was a specific auto claim issue, which, as expected, was handled by the claims department. They were also phenomenal. Having two auto claims at the same time is extremely confusing and stressful. Both the team in the office and the two separate claims departments were great at alleviating the stress while explaining that they pretty much take care of everything for me. I had damage to my vehicle from the March 2025 tornado. That claim was expertly handled by a team designated for these types of claims. The second claim was due to having someone back into the same vehicle. The claims department for that were definitely at the top end of exceptional service. You can’t help but feel guilty for opening two claims at nearly the same time, but Kevin’s team helped rid me of that feeling. I was, and am receiving better service than just being in “good hands”. What truly distinguishes this team is the level of personal care. They've always treated me like family over the phone, taking the time to listen and build a genuine connection. This personalized service and attention to detail make them a truly rare find. The value of having my insurance expertly tailored to my needs by an agent and team I can trust completely outweighs any potential savings from another company. For top-tier service and comprehensive coverage, I urge you to contact this office."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Rogers

September 30, 2025

5  out of  5
rating by John Rogers
"Hark! Gather ye round, good folk of this fair land, for I must needs proclaim the virtues of one Master Kevin Bourbon, a steward most noble in the realm of State Farm. Verily, never hath I encountered a man so steadfast, so full of grace and wisdom in the art of insurance and protection. From the moment I did cross his threshold, I was beguiled—aye, enchanted—as though by some gentle spell woven from kindness and care. Master Bourbon, with countenance serene and voice like honeyed balm, didst take upon himself the charge of my worldly concerns. With quill in hand and knowledge vast, he did guide me through the labyrinthine scrolls of policy and coverage, making plain that which once seemed arcane. Each word he spake was measured and true, and I, a humble seeker of shelter from life’s tempests, found solace in his counsel. Lo! It was not mere transaction, nay—it was a courtly dance of service and sincerity. Methinks he doth possess a rare alchemy, turning mundane matters into moments of delight. I was drawn into a whimsical trance, as if the very air about him were perfumed with assurance and peace. My heart, once burdened with worry, now doth soar like the lark at dawn. In all dealings, Master Bourbon is swift yet patient, thorough yet gentle. He doth answer queries with the precision of a scholar and the warmth of a dear friend. Whether thou art in need of protection for thy carriage, thy dwelling, or thy very life, trust in him as thou wouldst trust in the rising sun. Thus, I do declare with utmost fervor: Kevin Bourbon is a paragon among agents, a beacon in the fog, a balm for the weary soul. If thou seekest service not only excellent but enchanting, look no further. For in the annals of State Farm, his name shall be writ in golden ink. Go forth, and let thy affairs be tended by this most wondrous steward. Thou shalt not regret it."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Larenzo Hughey

September 30, 2025

5  out of  5
rating by Larenzo Hughey
"Absolutely adore my car insurance people you guys are the best"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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William Less

August 27, 2025

5  out of  5
rating by William Less
"They always take their time to help with questions great customer service I have saved alot of money over the years would recommend to anyone for insurance needs"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Morgan Morris

August 26, 2025

5  out of  5
rating by Morgan Morris
"Reached out for help and received a quick response that took care of everything I needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paul Wilson

August 20, 2025

5  out of  5
rating by Paul Wilson
"Kevin and Shawna are great and quick to respond to any of your needs or questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bob Ullrich

July 31, 2025

5  out of  5
rating by Bob Ullrich
"Always get great service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Derek Cayabyab

July 29, 2025

5  out of  5
rating by Derek Cayabyab
"Always quick to answer the phone and have the policies I want for a fair price"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ken Vandillen

July 28, 2025

5  out of  5
rating by Ken Vandillen
"Very friendly and saved me 200.00 per month on my car insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sue Tiehes

July 28, 2025

5  out of  5
rating by Sue Tiehes
"Changing from Progressive to State Farm was easy. Everything was explained to where I understood what all was included."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wilda Witt

July 8, 2025

5  out of  5
rating by Wilda Witt
"I've been with State Farm (Kevin Pierce)for several years and I appreciate him and his staff. Great people."
We responded:
"Thank you so much for your kind words and continued trust in our team at State Farm! We’re thrilled to hear that you appreciate our service. It’s a pleasure to have you as a valued client, and we look forward to continuing to assist you for many years to come."
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Nathan Underwood

June 25, 2025

5  out of  5
rating by Nathan Underwood
"I recently switch agents to Kevin Pierce and have been very happy with this agency. Shawna is always quick to make changes to my policy or answer any questions I have."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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chisox56mb

June 18, 2025

5  out of  5
rating by chisox56mb
"I love Kevin and his entire staff! Everytime I need help and call to ask a question or to change something, Shawna is always so nice and more than willing to help me. I can ask her 1 question or 50 and she never rushes me or acts like she’s busy and I’m bothering her. She makes me feel like I’m her only client. I highly recommend using Kevin as your insurance agent. I promise you won’t be let down or guided in a negative way."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Derian Stennett

May 27, 2025

5  out of  5
rating by Derian Stennett
"Great and consistent service!"
We responded:
"Thanks again for the review Derian. I am so glad to hear that we are meeting your expectations and taking care of your insurance needs!"
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Rhonda Muratori

May 19, 2025

5  out of  5
rating by Rhonda Muratori
"Shauna is awesome! Knowledgeable, helpful, patient & gets it done! I needed to add my new car, get a months worth of insurance on my old car until it's sold and BAM! I had my insurance ID cards & got my vehicle licensed! Thank you again!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lue Torrance

May 9, 2025

5  out of  5
rating by Lue Torrance
"Great service and helped me with questions that I needed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lindsay

May 2, 2025

5  out of  5
rating by Lindsay
"I'm a newer client and unfortunately have already had to use some of my policy features. State Farm in general and this specific office have both been so easy to work with and has made the process 100% stress free. Everyone I've interacted with so far has been kind, relaxed and professional. I have, and will continue to recommend State Farm to anyone looking for a switch!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Luke McCain

May 2, 2025

5  out of  5
rating by Luke McCain
"Excellent place to do business with, Chris was very nice and knowledgeable. Thank you so much, very happy with my 2019 Chevrolet 2500 HD. Strongly recommended!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brad Hoester

April 25, 2025

5  out of  5
rating by Brad Hoester
"Always very helpful with my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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huse3130

April 11, 2025

5  out of  5
rating by huse3130
"Kevin Pierce and his staff are top notch and number one in my book. They have always taken great care of us and our needs. Anyone looking for a great insurer, look no farther than Kevin Pierce State Farm!"
We responded:
"Thank you so much for your wonderful review, Jeff! We truly appreciate your continued trust in us over the years. It's always a pleasure to work with you and meet your insurance needs. If there's anything else we can assist you with, please don't hesitate to reach out!"
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Kelly

April 4, 2025

5  out of  5
rating by Kelly
"Connie his assistant is fantastic!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jen “LAD” Dischbein

April 2, 2025

5  out of  5
rating by Jen “LAD” Dischbein
"Shawna was great and quick for policy renewal! Great office staff and shout out to Connie who always takes care of accounts!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Grant Jennings

March 7, 2025

5  out of  5
rating by Grant Jennings
"Switched to Kevin’s office after a particularly bad experience with another State Farm office across town. Since I left them and became a client here, my frustration with state farm has become non existent. Great people working here that listen well. Thanks guys, especially Shawna for your understanding and going above and beyond to help me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lisa Chunn

February 26, 2025

5  out of  5
rating by Lisa Chunn
"Mr. Kevin, was Very Courteous, Cordial, Kind and Patient with me while Maintaining Exceptional Customer Service. THANK YOU KEVIN!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aaron J

February 17, 2025

5  out of  5
rating by Aaron J
"Shawna was very helpful and made everything very quick and easy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"